API integration for full flexibility
Our powerful digital-first APIs support your IVR, internet and mobile banking services for a better customer experience:
- Feature-rich APIs give you the ability to deliver first-rate customer service with best-in-class fraud, risk, loyalty and filtering mechanisms
- Enable card activation, account opening, prepaid card top-ups, virtual card issuing, bill payment and more
- Benefit from the best technology and features available together with fast, simple integration, industry-leading security, and unrivalled flexibility.
Instant issuance
Issue, print and activate new or replacement cards on the spot. Give your customers instant access to their money, increase activation rates, improve customer relationships, and enable cross-sell opportunities.
Instalment plans for added flexibility
Give your consumers the freedom to pay their way. Our customisable payment instalment options and EPPs (extended payment plans) at point of sale, online or post-transaction, give your consumers the ability to spread some or all of their payment over time for better budget control.
Risk and Fraud Management
We provide industry-leading fraud detection and prevention services across all digital channels and payments while still delivering seamless payment experiences.
- Fraud analysis – our experienced team offer 24/7 transaction monitoring to deliver actionable insights on-the-go.
- Online fraud prevention – our sophisticated rules-based analytics engine blocks fraudulent payments in real-time and generates bespoke anti-fraud models for your business that reduce decline rates.
- 3D Secure – protect your customers from digital fraud and identify theft with enza’s secure, compliant, and robust mobile app, including dynamic, biometric authentication.
Build your own loyalty and rewards scheme
We can help you set up and run your own bespoke membership scheme allowing consumers to earn and redeem rewards as they spend. Our flexible APIs enable you to manage accounts in real time and use data-driven analytics to target offers to suit each customer’s needs.
Instant notifications
Help your customers keep on top of their payments with instant alerts as they spend. Enable them to set their own parameters, from international payments to online payments or payments above a specific value.
Digital PIN creation
Enable your consumers to set their PIN online via an app or secure SMS, via ATM, in-branch, or via mobile and internet banking.
E-statements
Give your customers full visibility of their transactions with e-statements via email, mobile banking app or paper if they insist.
Dispute management
Our team are experienced at resolving payment disputes efficiently to maximise your win rates. Find out more about our chargeback management solutions here.