Location:

Egypt

Employment Type:

Full-Time

Job description:

enza is seeking a Junior Application Support specialist to provide first-level client support by managing tickets, troubleshooting application issues, and coordinating escalations. The role involves documenting solutions and maintaining clear communication with internal teams and external partners.

Key responsibilities:

– Provide initial client support and manage tickets

– Troubleshoot application issues and coordinate escalations

– Document technical solutions and operational processes

– Maintain clear communication with internal teams and external partners

Qualifications:

– Fluency in English required; French proficiency is a plus

– Comfort with a 24/7 shift schedule

– Strong problem-solving skills and analytical mindset

– Basic grasp of programming logic or technical fundamentals

– Proactive learner in a dynamic environment

Applications:

Click on the button below to send your CV and covering letter adding the job title and your name in the subject line.

Closing date for applications:

Applications must be received before 30th November 2025.